Refund policy

Return and Refund Policy

At Grace Studio PK, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return and refund according to the policy below.

Eligibility for Returns

Items may be returned within 7 days of delivery. To qualify for a return, the item must be unused, unworn, and in its original condition with all tags and packaging intact. Any item that is damaged, used, or not in its original state will not be eligible for a refund.

Non-Refundable Items

Sale or discounted items are non-refundable unless they are received damaged or defective. Certain products may also be excluded from refunds due to hygiene or quality reasons.

Return Process

To initiate a return, please contact our support team with your order details. Once approved, you will be provided with instructions for returning the item. Items sent back without prior approval may not be accepted.

Refund Process

After we receive and inspect the returned item, approved refunds will be processed to the original payment method within a reasonable timeframe. Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item received is incorrect or defective.

Contact Information

For return and refund requests, please contact us at:

Email: gracestudiopk@gmail.com
Phone: 03256467844

Grace Studio PK reserves the right to update or modify this policy at any time without prior notice.