Return & Exchange Policy
Return and Exchange Policy
At Grace Studio PK, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the conditions outlined below.
Eligibility for Returns and Exchanges
Items can be returned or exchanged within 7 days of delivery. To be eligible, the item must be unused, unworn, and in its original condition with all tags and packaging intact. Products that show signs of use, damage, or alteration will not be accepted.
Non-Returnable Items
For hygiene and quality reasons, certain items may not be eligible for return or exchange. Sale or discounted items are also non-returnable unless they arrive damaged or defective.
Return and Exchange Process
To request a return or exchange, please contact our support team with your order details. Once your request is approved, you will receive instructions on how to send the item back. After we receive and inspect the item, we will process your exchange or refund accordingly.
Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged or incorrect. Original shipping charges are non-refundable.
Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe after inspection of the returned item.
Contact Us
For any return or exchange inquiries, please contact us at:
Email: gracestudiopk@gmail.com
Return and Exchange Policy
At Grace Studio PK, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the conditions outlined below.
Eligibility for Returns and Exchanges
Items can be returned or exchanged within 7 days of delivery. To be eligible, the item must be unused, unworn, and in its original condition with all tags and packaging intact. Products that show signs of use, damage, or alteration will not be accepted.
Non-Returnable Items
For hygiene and quality reasons, certain items may not be eligible for return or exchange. Sale or discounted items are also non-returnable unless they arrive damaged or defective.
Return and Exchange Process
To request a return or exchange, please contact our support team with your order details. Once your request is approved, you will receive instructions on how to send the item back. After we receive and inspect the item, we will process your exchange or refund accordingly.
Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged or incorrect. Original shipping charges are non-refundable.
Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe after inspection of the returned item.
Contact Us
For any return or exchange inquiries, please contact us at:
Email: gracestudiopk@gmail.com
Phone: 03256467844
We reserve the right to update or modify this policy at any time without prior notice.
Phone: 03256467844
We reserve the right to update or modify this policy at any time without prior notice.